Your privacy is important to us.

This Privacy Policy (“Privacy Policy”) is designed to explain: (i) how Culture Exchange, Inc. “CULTURE EXCHANGE”, “we”, “our” or “us”) collects, uses and shares information, (ii) what type(s) of information we collect; (iii) with whom the information may be shared; (iv) what choices are available to you regarding our collection, use, and sharing of the information; (v) how you can access, edit and/or delete certain information; (vi) the kind of security procedures in place to protect personal information that is under our control; and (vii) covers your access and/or use of our Web site, our international cultural exchange programs and related services together with any other service or product that we provide to you (individually and collectively starting with the phrase “our Web site” referred to as “Services”). This Privacy Policy does not apply to the practices of companies that CULTURE EXCHANGE does not own or control, or to people that CULTURE EXCHANGE does not employ or manage.

By accessing and/or using the Services, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and/or expand our Services, this Privacy Policy may change so check back to this page from time to time. This Privacy Policy is incorporated into, and part of, the CULTURE EXCHANGE Terms and Conditions, which governs your access to and use of the Services in general.

This Privacy Policy shall be interpreted under the laws of the United States, regardless of the location of individual users.

How Do We Collect Personal Information?

We and our service providers may collect Personal Information in a variety of ways, including:

  • Offline: We may collect Personal Information from you offline, such as when you contact customer service.
    Through your browser or device: Certain information is collected by most browsers or automatically through your device. We use this information for statistical purposes as well as to ensure that the Sites function properly.
  • Through server log files: Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Sites, along with the time of the visit and the page(s) that were visited.
  • Using cookies: Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visit the Cookies Information page provided by the Information Commissioner’s Office (ICO). For detailed information about the cookies we use and the purposes for which we use them, please see our cookies policy.
  • From you: Information such as date of birth, gender and zip code, as well as other information, such as your preferred means of communication, may be collected when you voluntarily provide this information.Physical Location: We may collect the physical location of your device


When you access our Web site, we or our service providers may send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our Services by storing user preferences and tracking user trends.

Log information

When you access our Web site, our or our service provider’s servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Web Beacons

When you access our Web site, we or our service providers may use invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate and does not contain personally identifiable information. CULTURE EXCHANGE may use this information to improve our Services, including, marketing programs and content.

External Services

We offer some of our Services on or through other websites. PII that you provide to those websites may be sent to us in order to deliver the Service. We process such information under this Privacy Policy. The affiliated websites through which our Services are offered may have different privacy practices and we encourage you to read their privacy policies. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites.

Information Disclosure to Third Parties

We share your PII with third parties only in limited circumstances where we believe such sharing is 1) reasonably necessary to provide Services, 2) legally required, or, 3) permitted by you. We may disclose your Information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion. We also may disclose your Information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Services, or anyone else that could be harmed by such activities. We may also report Information about your account to credit bureaus.

Information Transfer

If CULTURE EXCHANGE becomes involved in a merger, acquisition, liquidation, or any form of sale or transfer of some or all of its assets, you affirmatively consent to our transfer or sale of all PII provided by you. We may provide notice before PII is transferred and becomes subject to a different privacy policy.

Information Security

The security of your sensitive PII is important to us. CULTURE EXCHANGE and/or its third party providers use best industry security measures to protect against the loss, misuse, and alteration of sensitive PII collected by and/or provided to us and under our or such third party provider’s control. No security system is completely secure. Accordingly, we and our third party providers cannot guarantee the complete security of your Information.

Data integrity

CULTURE EXCHANGE processes PII only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the PII needed to provide or improve our Services or as otherwise permitted under this Privacy Policy. We take reasonable steps to ensure that the PII we process is accurate, complete, and current, but we depend on our users, subscribers, coordinators, customers and clients to update or correct their PII whenever necessary.

Links to Other Websites

We also provide links to other websites that may have their own information collection practices which are operated and hosted by third parties. These other websites are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to review the privacy policies and information collection practices of those websites. Information provided to those websites will be subject to the privacy policy posted at that website.

Location Data

CULTURE EXCHANGE or it service providers may offer location-enabled services. If you use those services, CULTURE EXCHANGE may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).

Public Forums

When you contribute to a public area or feature of our Services, such as a chat room, bulletin board, list serve, wall, blog, wiki or other open forum that we may make available on or through our Services, the information that you submit may be made available to the general public. For this reason, we recommend that you do not submit any sensitive information, including your full name, home address, phone number, other information that would enable other users to locate you (including photos and videos), or financial information on these areas of our Services. We are not responsible for the personally identifiable information you choose to submit in these forums. You grant us full royalty free permission to use any testimonials, reviews, photos or videos or other Postings you may post on or about our Services for any purpose whatsoever.

Data Transfers Across International Boarders

If you are unsure whether this Privacy Policy is in conflict with the applicable local rules where you are located, you should not submit your or any other persons PII to us. Anyone who accesses, uses or interacts with us, our third party providers or the Services who submits PII does thereby consent to: (i) the international transfer and/or storage of such information to a country which may be deemed to have inadequate data protection and (ii) the collection, using, securing, transfer and sharing of such PII as provided in this Privacy Policy.


With identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the website requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as “phishing.”

If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your password or credit card information) via e-mail or to a website that does not seem to be affiliated with our Web site, or that otherwise seems suspicious to you, please do not provide such information, and report such requests to us.


CULTURE EXCHANGE does not seek to obtain nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use our Services. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time in our sole and absolute discretion. We will not reduce your rights under this Privacy Policy without your consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice which may include email notification of Privacy Policy changes. Your access, use or interaction with us, our third party providers or the Services following the posting of such changes or the updated Privacy Policy will constitute your acceptance of any such changes. We encourage you to review our Privacy Policy frequently to make sure that you understand how we collect, track, compile, use, transfer, secure and share Information.

Questions, Comments or Changes to Your PII

If you have any questions or comments, or wish to change the PII we have about you, please contact us at: